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Top Posts and Pages Widget not available

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Replies: 1

After upgrading to Jetpack 7.4, the Top Posts and Pages Widget has disappeared from WordPress.
“Make extra widgets available for use on your site…” is Enabled.
Checking the Widget folder for Jetpack, ‘Top Posts.php’ is updated with the current date.

Is there another way to enable the Widget? Since it was working.

Any help would be fantastic.


Twitter widget and GDPR

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Replies: 0

Hi all,

I want to use the Jetpack Twitter Widget. I have often see that a visitor need to activate on a page Twitter and say that he want to see the information from Twitter because Twitter is collecting information about him.
Is the Jetpack Twitter Widget ok with GDPR or is it collecting information?

Thanks!

Jetpack disappeared

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Replies: 1

I was updating my plugins, got an error message from Jetpack and now it has totally disappeared from my plugin list. When I go to reinstall I get this message: Installation failed: Destination folder already exists.

Please help. It has been working without issue for years. And does this mean all my stats are gone?
https://hsmse.org/

Jetpack Social Media Configurations

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Replies: 1

Hi, I’m using Jetpack on a WordPress.org site. When I go to Jetpack settings to configure my social media accounts, I get redirected to WordPress.com (where I do not have a site). And because I do not have a WordPress.com site, I cannot configure my social media. Any help you can provide is much appreciated.

Jetpack no longer blocking XML-RPC attacks?

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Replies: 0

Today our WordPress server crashed as the result of an XML-RPC attack from IP address 147.78.66.136. Apparently, Jetpack wasn’t blocking this so we had to modify the .htaccess file manually and block the IP address on our firewall.

Did I miss something that has changed with the Jetpack plugin related to XML-RPC attacks?

Can’t Access wp-admin

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Replies: 1

A developer developed my site using wordpress.org. I can’t access my wp-admin any longer and I can’t reach my developer for help. The site is d2law.ca. Please help!

sharing buttons don’t display properly on amp page

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Replies: 0

When I use the official button for Twitter, it doesn’t display correctly on the AMP version of the page (single post page). I’m using the Twenty Seventeen theme and the only plugins that are active are “AMP”, “Jetpack”, and “All In One WP Security”. Disabling the Security plugin doesn’t make any difference. AMP is “The Official AMP Plugin for WordPress” I see the same thing if I use the “Accelerated Mobile Pages” plugin instead of the “AMP” plugin.

Here’s what it looks like: https://www.dropbox.com/s/rzm62caukh20og7/twitter.png?dl=0

Not sure if Jetpack Professional is actually hosting/streaming my videos

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Replies: 0

Hey guys,

I purchased a jetpack professional plan a few weeks ago.

I followed the instructions (https://jetpack.com/support/video-hosting/) for uploading a video:

“1. Go to https://wordpress.com/media/ and select your site, then click Add New, and select a video file from your computer.”

This would not allow me to upload the video, so I followed the next option

“2. In the wp-admin dashboard, go to Media → Library and drag the video file from your computer directly to the media library.”

This worked

After uploading my video, the url is: https://mydomain.com/wp-content/uploads/2019/06/myvideo.mp4. This is also the same url when I check the source code on the live page.

1. Is this the correct url that the video should be hosted on when using Jetpack for video hosting/streaming? Or should it be hosted on some wordpress.com url?

I’m asking as I want to make sure my normal website hosting service is NOT being used for video hosting/streaming.

2. I know my videos have been played 100’s of times (some of those plays have been me), yet on the Jetpack site stats it shows up as zero video plays and 0mb in bandwidth used.

Could this be due to me using the JW Player 6 Plugin for WordPress as the media player/skin for my videos? Or is there another reason?

Let me know if I should provide more details?

Thanks

Joe

  • This topic was modified 1 hour ago by joesupport.

Error Details: The Jetpack server was unable to communicate with your site https

Hi Jetpack! All systems go.

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Replies: 6

Firefox users are unable to see the homepage, but are instead asked to download a .dms file that says “Hi Jetpack! All systems go.”

I disabled Jetpack. No difference.
Deleted. No difference.
Resinstalled and reconnected. No difference.

Cached forever?

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Replies: 0

Hi. My question is about the Jetpack Site Accelerator. The WP Super Cache gives me this note:

The free Jetpack plugin has a Site Accelerator feature that is easier to use than the CDN functionality in this plugin. However files will be cached “forever” and will not update if you update the local file. Files will need to be renamed to refresh them. The Jetpack documentation explains more about this.

What does it mean that the files will be ‘cached forever’ and that files won’t be updated and will need to be renamed?

Thank you.

Jetpack Showing Wrong Stats

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Replies: 0

Since 4-5 days, Jetpack is not counting the stats properly. 2nd most trafficked post on my blog is showing no hits along with many other blog posts.

Google Analytics is showing traffic correctly. The post is getting the traffic like before.

The problem is still there even after disconnecting and deactivating and deleting the plugin as mentioned in this link: https://jetpack.com/support/reconnecting-reinstalling-jetpack/

Please help me resolve the problem.

Cannot view blog Followers

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Replies: 0

After I log into my blog, I click on JetPack/Settings, then click on “Discussion”, then click on “View Your Email Followers”. I used to get the whole big list of my followers whether WordPress or email, etc. NOW however, I get a login screen that says I must log into WordPress.COM … why? I’ve never had a WordPress.COM account, have always been able to simply open my followers page and have had this blog for more than two years. What has changed? Can you change it back? Thank you!

Jetpack Sharing button not show in posts

WP.me Shortlinks Question

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Replies: 1

Hi!

I noticed that Jetpack provides access to the WP.me Shortlinks module, but is that true without payment?

All to often plugins claim to be FREE, and indeed the plugin in free but use of the plugin is not. Bazinga!!

The only foreseeable use I can think of, as of now, is shortening the URL of a link to a .pdf. When the pdf is presented, it exposes a URL that in my opinion is TMI.

Can I install Jetpack, access the WP.me Shortlinks module, and disable all else?

Thanks for your help.


The ‘jetpack-lazy-loaded-image’ JS event can never be used

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Replies: 4

In the “/jetpack/modules/lazy-images/js/lazy-images.js” file, “applyImage” function: the image is first cloned, the clone is modified and then the original image is replaced with the clone.

At the end of the function is written:

// Fire an event so that third-party code can perform actions after an image is loaded.
theClone.trigger( 'jetpack-lazy-loaded-image' );

I’ve tried hooking on this event as follows:

jQuery('.jetpack-lazy-image').on('jetpack-lazy-loaded-image', function() {
   console.log('the jetpack-lazy-loaded-image trigger fires');
});

but it doesn’t work and it cannot possibly work because the ‘jetpack-lazy-loaded-image’ trigger is fired on an image clone that springs into existence only a fraction of a second before the trigger fires.

Could you please explain me how to hook into the ‘jetpack-lazy-loaded-image’ event?

Moreover, a quick research into other Lazy Load plugins (like Lazy Load by WP Rocket, Lazy Loader or a3 Lazy Load) shows that normally the image’s attributes are replaced within the existing image without the need of a clone. The use of a clone seems to only complicate things a little bit, as no jQuery event can be attached to an image. For example, the following examples will not work:

jQuery('.jetpack-lazy-image').on('mouseenter', function() {
   console.log('do something on mouseenter over the image')
});
  
jQuery('.jetpack-lazy-image').on('click', function() {
    console.log('do something on click on the image')
});

I wanted to execute some JS function on an image “click” event, but I don’t manage to use neither the “click” trigger on the image, nor the “jetpack-lazy-loaded-image” trigger to bind the “click” trigger on the cloned image.

infinite scroll not working as expected when clicking browser back button

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Replies: 2

Hi,
Thanks for the Jetpack multi purpose plugin. I have an issue with Infinite scroll function. Please help.

When I click infinite scroll button more posts are loading and URL get updated http://www.example.com/page/2 etc. Then if I click on any post and then click browser back button then page URL will be url of the last section I scrolled. Here http://www.example.com//page/2 . But it will not show the post of the second section. So in final there will be missing of some posts from the list. If choose a post from last section ( ../page/7/ ), then I cannot see Infinite scroll button and posts showing will be first section. So total of only first 6 posts will be show there. Can anyone please help.
Thanks

WP.me Shortlinks Issue

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Replies: 1

Hi we are working on a dev version of our website and now all of our WP.me Short Links are redirecting to that new locked web page. I tried disconnecting and reconnecting to jetpack but no luck so far. Any luck would be appreciated. No one has replied to me using the jetpack support form.

500 status code for “POST /sites/128119992/publicize-connections/new”

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Replies: 1

i have tried all i could to connect jetpack SHARING to my social media handle and all i get is error ..I HAVE TRIED TO DISCONNET OTHGER PLUGGINGS YET IT DOESNT WORK
I HAVE UPDATED IT AND ITS STILL DOESNT WORK PLEASE I NEED HELP

THIS IS ALL I GET ANYTIME I TRY TO CONNECT TO FACEBOOK AND TWITTER VIA JETPACK SHARING :
500 status code for “POST /sites/128119992/publicize-connections/new”

WEBSITE IS : https://www.habiganjnews24.com

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