Jetpack server encountered the following client error: Verification secrets not
Replies: 0 I’m having issues with setting up woocommerce and woocommerce tax and shipping plugin. This is the error message I’m getting. The Jetpack server encountered the following client error:...
View ArticleJetpack Breaking Site Editor, Site Health Connection Issue
Replies: 0 Jetpack is conflicting with my custom theme , or else is having connection issues. The Site Editor does not load, only shows a white screen. The Site Health screen advises: “There is a...
View ArticleDisputing Upgrade to Commercial License
Replies: 0 Hello!I’d like to dispute the commercial upgrade requirement for my public service website called ChicagoNatureNOW!. It’s a free wildflower forecasting website and weekly newsletter that...
View ArticleHosting Firewall Blocking XML-RPC — Jetpack & Google Listings Broken
Replies: 0 Hi Support, I was referred to the forums via chat, but this is a server-level issue that I cannot resolve from my end. I’m trying to connect Jetpack and Google Listings & Ads for...
View ArticleRemove of image from Jetpack CDN due to copyright issue
Replies: 0 Dear Jetpack Team, Please remove the following image from your CDN (i0.wp.com), which is still accessible even though I have already deleted it from my website. Image details: Direct CDN...
View ArticleCannot access to wp admin, login blocked by Jetpack
Replies: 0 I have no cpanel and and i can not login admin because jetpack is not sending any verification code. i have tired for sending verification code but no receive any verification code in my...
View ArticleMiscategorized as commercial
Replies: 1 On April 21 I recieved a message that my personal blog is classified as a commercial site, but it’s not. I have no ads, no affiliate links and yes I use to have sponsored posts under my...
View ArticleJetPack Slideshow Block rendering after asynchronous load
Replies: 0 I am using an AJAX request to load a custom post type with a JetPack Slideshow block in it and place it on a page.I pass a post id to PHP from a JS AJAX request. In PHP I do a query loop on...
View ArticleCannot connect Jetpack to Instagram
Replies: 1 I am attempting to connect to Instagram so that I can once again use the Latest Instagram Post Block provided by Jetpack. This stopped working for us sometime in 2024. I guess, at some...
View ArticleCannot access paid Stats account/subscription
Replies: 0 I have no way to manage my Jetpack subscription. Any page I sign in has no listing. I was billed today, and I simply cannot afford it this month. Need to cancel and refund, please.Order...
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Image not loading but half
Replies: 0 our client websites images not fully loaded what’s issue?...
View ArticleThere is a problem with the communication between your site and WordPress.com.
Replies: 1 I am getting this error message from my wordpress site health:There is a problem with the communication between your site and WordPress.com. This could be impacting some of your site’s...
View Articlejetpack not working
Replies: 0 after installing and activating jetpack when try to login/ connecting account it shows error – Site connection failed. Please try again. The blog I need help with is: jayeshvyas.com
View ArticleTrouble connecting Jetpack: xmlrpc.php not responding
Replies: 1 Hi Jetpack team, I’m having trouble connecting Jetpack on my self-hosted WordPress site (https://jivajourney.com). The plugin setup says it can’t reach xmlrpc.php and gives a connection...
View ArticleUnlink sites that are no longer accessible
Replies: 0 Trying to unlink https://appaja.com and https://bikeapp.com sites from Jetpack. Both sites are shown as linked sites in WordPress.com management, but can’t remove those linked sites....
View ArticleStop monitoring when jetpack uninstalled
Replies: 0 I keep getting emails claiming the site is down (its not) because Jetpack Monitor cannot access westwickham.org/.wp-toolkit_J (its been uninstalled), with Error reference:...
View ArticleImage srcset blank
Replies: 0 When we have the ‘Speed up image load times’ option for Site Accelerator enabled, images newly uploaded (since enabling Jetpack) fail to print the WordPress generated srcset within the...
View ArticleRequest to Reclassify Site as Non-Commercial – WooCommerce Demo Site
Replies: 1 Hello Happiness Engineers,I'm requesting help with reclassifying my site as non-commercial. Here's my situation:- My website is purely for demonstration/educational purposes- I have...
View ArticleFailed jetpack connect
Replies: 0 i find unknown issue .. with jetpack plugin after i activate plugin .. my website failed to connect with jetpack account this is what look like : https://suar.me/BrYNN i try connect it with...
View Articlenon commerical site not being verified correctly
Replies: 0 I have received a message to say as a non commercial site you want to charge me. I have tried verification to confirm it is a non commercial site, no ads, requests for donations or selling....
View ArticleEmail stats on a weekly, montly basis
Replies: 1 Hi Would be really usefull if you could setup an email schedule to send stats to ext clients on a weekly, monthly basis
View ArticleCan’t Reconnect Jetpack with My Site
Replies: 3 Hello, Jetpack can’t connect to my site, I get an error saying: ‘An error occurred. Please try again.’ when I try setup Jetpack (it installs and activates ok, just can’t connect). I have...
View ArticleDeprecated stripos Passing null haystack
Replies: 1 Please assist with PHP 8.3 [29-Apr-2025 00:43:23 UTC] PHP Deprecated: stripos(): Passing null to parameter #1 ($haystack) of type string is deprecated in...
View ArticleJetpack Backup Plugin Error
Replies: 1 Hi, Our site is down as a result of this, Error Details=============An error of type E_ERROR was caused in line 102 of the file...
View ArticlePlugin conflict with FluentCommunity
Replies: 2 Hi there, there seems to be a conflict/error message when using FluentCommunity and Jetpack at the same time, that prevents users from login in from FluentCommunity’s built-in login page....
View ArticleCommercial License Issue
Replies: 1 Jetpack team: Our site is non-commercial, no ads or affiliate links, definitely under the 100k per month traffic threshold, yet I’m now being prompted to use the paid subscription. Can you...
View ArticleJetPack not authenticating/connecting
Replies: 3 I had my client login to their wordpress dashboard Then had them visit the link here: My Jetpack I had them scroll down to where it says, “Some features require authentication....
View Articlewp_is_block_theme was called incorrectly
Replies: 1 I am getting multiple notices when I activate jetpack plugin [30-Apr-2025 02:49:56 UTC] PHP Notice: Function wp_is_block_theme was called incorrectly. This function should not be called...
View ArticleSocial Publish via PHP Function
Replies: 1 How can I use the Jetpack Social Publish function to publish a post via PHP? Is there a way to trigger it?
View ArticleVerification code sent to outdated email
Replies: 1 While attempting to log in to my wordpress site, I received the following notification: We’ve noticed that your current password may have been compromised in a public leak. To keep your...
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