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Jetpack Subscriptions: Empty Single Post Form Submit Paragraph

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Hi Jetpack Team 🙂

Activating Jetpack Subscriptions seems to remove the single post comment form submission button from the form-submit paragraph leaving the paragraph empty.

<p class="form-submit"></p>

To recreate the issue you can use Twenty Nineteen, activate the Subscriptions module and then check the comment form in any post. If you deactivate the Subscriptions module, the form submission button will return to the form-submit paragraph.

The form submission button being removed from the form-submit paragraph is a problem if you’re trying to ensure perfect spacing with JP Subscriptions enabled.

Hopefully, I’ve haven’t missed something obvious. If you could take a quick look and let me know if you’re seeing the same problem, that would be awesome. Thanks for reading 🙂


Not Receiving Email from Jetpack Form

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Hi Team,

I have configured Jetpack Form in my contact page. Here whenever I fill in all details and submit, it shows a success and even I am able to see it in Feedback section of my wp-admin.

But the problem is, I am not receiving any email for this on Email Address registered on Email Feedback Settings of Form.

I’ve also configured WP Mail SMTP and it’s Email Test functionality is successfully sending email.

Please suggest what am I missing here which is causing this problem ?

“#203 (loading title)”

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So, when I look at my stats, most of the visits are to things like “#203 (loading title)” and “#401 (loading title).” I saw that someone else was having this problem. I’m not sure whether I migrated the site a long time ago or not…but what I’m wondering is, are people running into deadends when they’re on the site? I need to correct this if that’s what is happening because I’m currently advertising and if people are hitting dead link after dead link, I’m losing money.

Stats disappeared from google analytics and cant sign up to Publicize

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I downloaded Avada theme, It was working well for a few days then I foudn I couldnt link y social media account in publicize. Looking at Google Analytics it says i have no visitors there too. Please help. Complete novice. Deleted all plugins and reinstalled. Cleared Caches. Contacted bluehost. tried to message jetpack but after two days they still havent replied. Reinstalled Google Analytics… what else can i do?

Thanks so much

White Space Jetpack Gallery

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Is there a way to have more white space between the photos in Jetpack Gallery Tiles?

Jetpack Centralised Site Management – Remove Message

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Hello,

Why is it that we are forced upon us this large message box titled “Jetpack Centralised Site Management” asking you to activate it without any option to close it.

So if I don’t want to activate it it’s just too bad and you’re going to shove this large box in our faces until we do?

Error trying to connect site to facebook page

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Replies: 2

Could not update the Publicize connections on the remote Jetpack site. No Publicize connection created.

Any ideas why this is? or more importantly how to fix it

Jetpack keeps trying to connect to deleted websites causing too much traffic

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Hello Jetpack
I suspect a Jetpack-plugin on a deleted website is causing problems to my students, and if it is so I need you to help me. The thing is that I teach WordPress to my students by installing WP into different subfolders to our main domain informatik-slagelse.dk. Last year it worked perfectly even though I had about 30 websites running at the same time.
This year it doesn’t work well. We have far too much traffic on the server and it takes ages to log in.
I have studied the 404-log file from my host, and here I have found Jetpack many times. Again and again it tries to contact one of the websites from last year. These have been deleted, however, and so I have no way of stopping this, especially as I wasn’t the one installing the plugin. I have 74 such contacts from the last 24 hours. They look something like the following:
192.0.101.226 – – [30/Apr/2019:00:46:53 +0200] “HEAD /1e/gruppe2” 404 “-” “jetmon/1.0 (Jetpack Site Uptime Monitor by WordPress.com)”

The original website probably had the following address: http://informatik-slagelse.dk/1e/gruppe2.

Of course I don’t know if the problems originate in Jetpack, but it seems possible.

Can you help me? And if you have any other idea on how to solve my problem, I will be grateful.

Sincerely
Karen


Exclude image from Photon

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How can i exclude specific image from Photon?

I’ve try these code:

function no_photon_by_page() {
if ( is_page( 2 ) ) {
add_filter( ‘jetpack_photon_skip_image’, ‘__return_true’);
}
}

add_action(‘wp’, ‘no_photon_by_page’);
In this example, Photon won’t be used on the page with the ID of 2, but you can use any of the WordPress Conditional Functions.

If you’d like to exclude an image from being cached and served by Photon, you can add the following code to your theme’s functions.php file:

function my_photon_exception( $val, $src, $tag ) {
if ( $src == ‘YOUR_IMAGE_URL’ ) {
return true;
}
return $val;
}
add_filter( ‘jetpack_photon_skip_image’, ‘my_photon_exception’, 10, 3 );

but no one of these code work on my site

Please delete my images from Photon

Width of the Facebook widget

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Replies: 0

I have problems with the width of the Facebook widget on my website http://www.raolsen.no. It seems to me like that the plugin calls Facebook iframe with the wrong value. My settings for the widget is 250 but it looks for me that the iframe script for Facebook is set to 180 wathever I put in the settings for widget.


<div class="fb-page fb_iframe_widget" data-href="https://www.facebook.com/ra.olsen.foto.video/" data-width="250" data-height="432" data-hide-cover="false" data-show-facepile="false" data-show-posts="true" fb-xfbml-state="rendered" fb-iframe-plugin-query="app_id=249643311490&container_width=180&height=432&hide_cover=false&href=https%3A%2F%2Fwww.facebook.com%2Fra.olsen.foto.video%2F&locale=en_GB&sdk=joey&show_facepile=false&show_posts=true&width=250"><span style="vertical-align: bottom; width: 180px; height: 432px;"><iframe name="ffd32336163074" width="250px" height="432px" frameborder="0" allowtransparency="true" allowfullscreen="true" scrolling="no" allow="encrypted-media" title="fb:page Facebook Social Plugin" src="https://www.facebook.com/v2.3/plugins/page.php?app_id=249643311490&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter%2Fr%2Fd_vbiawPdxB.js%3Fversion%3D44%23cb%3Df1cdb42af90f9b8%26domain%3Dwww.raolsen.no%26origin%3Dhttps%253A%252F%252Fwww.raolsen.no%252Ff318d304cc23644%26relation%3Dparent.parent&container_width=180&height=432&hide_cover=false&href=https%3A%2F%2Fwww.facebook.com%2Fra.olsen.foto.video%2F&locale=en_GB&sdk=joey&show_facepile=false&show_posts=true&width=250" style="border: none; visibility: visible; width: 180px; height: 432px;" class=""></iframe></span></div>

Unknown connection error

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Replies: 0

First I deleted the site from wordpress.com because he told me that the site is
not available, then I removed jetpack from the WordPress admin panel on my site.
Then established, and it gives me an error ‘ it is impossible to insert the
blog. Please try again or contact support.’Unable to insert blog. Please try
again or contact
support.’http://fso.h1n.ru/wp-content/uploads/2019/05/browser_2019-05-01_10-02-18.png
In the Debug panel, I got the following data:

jQuery version: 1.12.4

CLIENT_ID: 
BLOG_TOKEN: 
MASTER_USER: 
CERT: 0
TIME_DIFF: 0
VERSION: 7.2.1:1556698968
OLD_VERSION: 7.2.1:1556698968
PUBLIC: 
USER_ID: 1
USER_TOKEN: [this user has no token]
PHP_VERSION: 7.3.2
WORDPRESS_VERSION: 5.1.1
JETPACK__VERSION: 7.2.1
JETPACK__PLUGIN_DIR: /var/www/sibagato/data/www/fso.h1n.ru/wp-content/plugins/jetpack/
SITE_URL: http://fso.h1n.ru
HOME_URL: http://fso.h1n.ru
PLAN: JetpackPlanfree

-- SYNC Status -- 
Состояние полной синхронизации Jetpack: «Array
(
    [started] => Thu, 01 Jan 1970 00:00:00 +0000
    [queue_finished] => Thu, 01 Jan 1970 00:00:00 +0000
    [send_started] => Thu, 01 Jan 1970 00:00:00 +0000
    [finished] => Thu, 01 Jan 1970 00:00:00 +0000
    [sent] => Array
        (
        )

    [queue] => Array
        (
        )

    [config] => 
    [total] => Array
        (
        )

)
»
Размер очереди синхронизации: 0
Задержка очереди синхронизации: 0 seconds
Размер очереди полной синхронизации: 0
Задержка очереди полной синхронизации: 0 seconds
Sync IDC URLs: {"home":"http:\/\/fso.h1n.ru","siteurl":"http:\/\/fso.h1n.ru","WP_HOME":"","WP_SITEURL":""}
Sync error IDC option: false
Sync IDC Optin: 1

HTTP_HOST: fso.h1n.ru
SERVER_PORT: 80
REMOTE_ADDR: 176.195.196.233
PROTECT_TRUSTED_HEADER: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}

TEST RESULTS:

FAILED TESTS!
test__check_if_connected: Jetpack is not connected.
Array
(
    [0] => Array
        (
            [name] => test__check_if_connected
            [pass] => 
            [message] => Jetpack is not connected.
            [resolution] => Please disconnect and reconnect Jetpack.
            [group] => Array
                (
                    [0] => default
                )

        )

    [1] => Array
        (
            [name] => test__master_user_exists_on_site
            [pass] => skipped
            [message] => Jetpack is not connected. No master user to check.
            [resolution] => 
            [group] => Array
                (
                    [0] => default
                )

        )

    [2] => Array
        (
            [name] => test__master_user_can_manage_options
            [pass] => skipped
            [message] => Jetpack is not connected.
            [resolution] => 
            [group] => Array
                (
                    [0] => default
                )

        )

    [3] => Array
        (
            [name] => test__xml_parser_available
            [pass] => 1
            [message] => Test Passed!
            [resolution] => 
            [group] => Array
                (
                    [0] => default
                )

        )

    [4] => Array
        (
            [name] => test__outbound_http
            [pass] => 1
            [message] => Test Passed!
            [resolution] => 
            [group] => Array
                (
                    [0] => default
                )

        )

    [5] => Array
        (
            [name] => test__outbound_https
            [pass] => 1
            [message] => Test Passed!
            [resolution] => 
            [group] => Array
                (
                    [0] => default
                )

        )

    [6] => Array
        (
            [name] => test__identity_crisis
            [pass] => skipped
            [message] => Jetpack is not connected.
            [resolution] => 
            [group] => Array
                (
                    [0] => default
                )

        )

    [7] => Array
        (
            [name] => test__wpcom_connection_test
            [pass] => skipped
            [message] => 
            [resolution] => 
            [group] => Array
                (
                    [0] => default
                )

        )

    [8] => Array
        (
            [name] => test__server_port_value
            [pass] => 1
            [message] => Test Passed!
            [resolution] => 
            [group] => Array
                (
                    [0] => default
                )

        )

    [9] => Array
        (
            [name] => test__wpcom_self_test
            [pass] => skipped
            [message] => 
            [resolution] => 
            [group] => Array
                (
                    [0] => default
                )

        )

)

Increased load time at homepage

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Hi,

Today I noticed something weird: my WP blog was taking too much time to load (first byte), around 5-7 seconds.

If I deactivate all plugins, it goes down to 170-270 ms.
When I activate everything I have except Jetpack, it goes up to 300-400.
And finally, when I enable Jetpack (Free plan), it suddenly goes up to 5-7 seconds.
With everything disabled except for Jetpack it’s the same. It’s only happening in home page.

WP version: Latest (everything is up to date)
PHP: 7.3.4
Theme: Neve (I also tried with Twenty Nineteen, same result)
Testing in: Chrome
(let me know if more info is needed)

I’m leaving the blog configured with only Jetpack enabled, just in case anybody wants to have a look at it.

  • This topic was modified 1 hour, 57 minutes ago by Myddna. Reason: Adding some tags :)

Error Details: Unable to insert blog.

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We just rebuilt a client’s site, when I went to reconnect Jetpack to their wordpress.com account I get “Error Details: Unable to insert blog. Please try again or contact support.”

When we first took it live it was still active, but the USPS shipping wasn’t showing up in WooCommerce, so I thought I might need to reconnect it.

Then I started getting the error, so I re installed the plugin and still getting the error.

301 redirect – will old pictures still work?

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Say if I move to hello.com from hi.com, would the pictures from the 301 domain still work?

Thanks!


Sharing icon issues

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‘This page is only available to Jetpack sites running version 3.4 or higher with
the Sharing module activated.’

I was trying to manage the social media icons….but I can’t get to the page anymore. Jetpack is up to date. Sharing is activated. Social media icons are displaying, but WordPress Like
button is constantly loading.

Related posts are also not showing at the bottom of posts. I’m not sure if that’s connected somehow.

  • This topic was modified 3 hours, 20 minutes ago by keilaw.

[Question] Per post statistics

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Hi guys,
Hope you’re all well!
I have a question: Is there a way for me to get overall, all time, per post statistics for all of my posts?
For example, I have a theme that shows a “view counter”. I only recently started using the theme, the view counters are all at 0. However I’ve used Jetpack and the stats module for the entire lifetime of my site so have statistics there relating to views in theory.

Therefore, is there a way for me to get a total value of the views per post for all-time to today, so I can update my posts view counters so that it’s correct?

Social sharing “More” button not working

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Replies: 1

I have Share buttons below my posts (Twitter, Facebook, LinkedIn, and Pinterest). I also have a More button which usually shows Reddit & Tumblr. But whenever I click it, it takes me to the top of the page. I set it up under Settings > Sharing > Sharing Buttons. But, it doesn’t always happen – sometimes it works.

Anyone know why this is happening and how to fix it?

Facebook sharing button does not count shares

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Hello,
I’m using the jetpack sharing buttons for years to share my article on social media. Since last week, I noticed that the Facebook and Twitter buttons do not count the shares anymore but I am able to share my articles using those buttons. The Pinterest button is working fine. Could you please help me troubleshoot this issue?
Thank you,
Charlène.

No emojis appear in the comments

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Hello,

When someone writes a comment on my blog, the smilies come out but not the emojis. Both appear in the posts. They told me that the problem could come from this plugin, is it true? how can I solve it?

Thank you.

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